EVChargerForHome
Privacy Policy

Last updated: 3 June 2025

1. Introduction

Welcome to EV Charger for Home ("we", "our", "us"). EV Charger for Home is a trading style of G FORCE MEDIA SERVICES, a company registered in England and Wales with Company Number 8130898. Our registered office is Units 6 & 7, Eastway Business Village, Fulwood, Preston, PR2 9WT, UK. Our ICO Registration Number is ZA148671.

G FORCE MEDIA SERVICES is the data controller responsible for your personal data collected through the evchargerforhome.co.uk website (the "Site") and our services. We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site and use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

  • Personal Data: Personally identifiable information, such as your name, postal address, email address, telephone number, and details about your property relevant to EV charger installation (e.g., "Home Details" from the quote form), that you voluntarily give to us when you request a quote, fill out a contact form, or otherwise interact with the Site.
  • Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site. This data is primarily used for analytics and site operation.
  • UTM Parameters: If you arrive at our site via a link containing UTM parameters (e.g., utm_source, utm_medium), we may collect these parameters to understand the effectiveness of our marketing campaigns.

We do not collect financial data such as payment card details directly on this Site. Any payments related to installation services will be handled directly by the third-party installers we connect you with.

3. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customised experience. Specifically, we may use information collected about you via the Site to:

  • Provide our core service of connecting you with third-party EV charger installers ("Installers").
  • Facilitate the generation of EV charger installation quotes by passing your relevant details to Installers.
  • Conduct preliminary eligibility checks for grants (like the EV chargepoint grant) to provide indicative information.
  • Communicate with you, including responding to your enquiries and providing updates related to your quote request.
  • Send you marketing and promotional communications from EV Charger for Home if you have opted in to receive them. You can opt-out at any time.
  • Improve our website, services, and marketing efforts based on user interactions, feedback, and UTM parameter analysis.
  • Ensure the security of our Site, prevent fraud, and comply with legal obligations.

4. Legal Basis for Processing Your Information (UK GDPR)

We process your personal data under the following legal bases as defined by the UK GDPR:

  • Contract: To take steps at your request prior to entering into a contract (e.g., by providing your details to Installers so they can offer you a quote for their services).
  • Legitimate Interests: For our legitimate business interests, such as improving our services, understanding marketing effectiveness (via UTM data), website analytics, and preventing fraud, provided these do not override your fundamental rights and freedoms.
  • Consent: Where you have given us explicit consent for a specific purpose, for example, to receive non-service related marketing communications from EV Charger for Home.
  • Legal Obligation: To comply with our legal and regulatory obligations in the UK.

5. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  • Third-Party Installers: To fulfil your request for an EV charger installation quote, we will share your necessary personal information (including your name, contact details, address, home details, and any grant eligibility information we have assessed) with one or more qualified and vetted third-party EV charger Installers in our network. This sharing is essential for them to contact you, assess your specific requirements, provide you with a competitive quote, and carry out the installation if you choose to proceed with their services. These Installers are independent data controllers for the data they receive and process.
  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable UK law, rule, or regulation.
  • Third-Party Service Providers: We may share your information with third-party companies that perform services for us or on our behalf, such as data analysis, email delivery, hosting services, and marketing assistance. These service providers are contractually bound to protect your data and use it only for the purposes for which it was disclosed, in compliance with UK GDPR.
  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business (G FORCE MEDIA SERVICES) to another company, your data may be transferred as part of the business assets.

6. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements (e.g., typically 6 years for business records under UK law).

8. Your Data Protection Rights under UK GDPR

Under UK data protection law, you have certain rights regarding your personal data. These include the right to:

  • Request access to your personal data.
  • Request correction of your personal data if it is inaccurate or incomplete.
  • Request erasure of your personal data in certain circumstances.
  • Request restriction of processing of your personal data in certain circumstances.
  • Object to processing of your personal data where we are relying on legitimate interests.
  • Request data portability of your personal data.
  • Withdraw consent at any time where we are relying on consent to process your personal data.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us using the details below if you wish to exercise any of these rights.

9. Cookies and Tracking Technologies

Our Site may use cookies and similar tracking technologies (like web beacons and pixels) to enhance user experience, analyse site traffic, and for marketing purposes. For more detailed information on the cookies we use, their purpose, and how you can manage them, please refer to our Cookie Policy (if available) or consult your browser settings for managing cookies.

10. Policy for Children

Our Site and services are not directed to children under the age of 13. We do not knowingly collect personal identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have questions or comments about this Privacy Policy, or how we handle your data, please contact us at:

Data Protection Officer
G FORCE MEDIA SERVICES
(Trading as EV Charger for Home)
Units 6 & 7, Eastway Business Village
Fulwood, Preston, PR2 9WT, UK
Email: info@evchargerforhome.co.uk
Phone: 01234 567 890 (Please use this number for EV Charger for Home enquiries)

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).